Refund policy

At Meon, we want you to love what you wear. Because activewear fit matters, we make size exchanges simple — including on discounted orders. We'll even come collect the item from you.

1. Exchanges

• You may request an exchange within 14 days of receiving your order.
• Exchanges apply to all orders, including discounted and promo-code orders. If your size isn't right, we'll sort it out.
• Items must be unworn, unwashed, and in original condition with tags attached.
• To start an exchange, email support@meonlb.com with your order number and the size you need.

2. Size Exchanges

• If the size doesn't fit, we'll exchange it for a different size at no extra product cost.
• We come to you. You don't need to ship anything back — we arrange collection of the item and deliver your new size.
• Check our size guide before ordering so you get the right fit first time.

3. Refunds

• Refunds are provided only for items that arrive defective, damaged, or incorrect.
• Please report any issue within 7 days of receiving your order, with a photo, to support@meonlb.com.
• If approved, refunds are processed to your original payment method within 5–7 business days.
• We do not offer refunds or store credit for change of mind. If you'd like a different size, we're happy to exchange it.

4. Damaged or Incorrect Items

• Please check your order when it arrives.
• If anything is damaged, defective, or not what you ordered, contact us and we'll replace or refund it — and we'll cover the return shipping. That one's on us.

5. Hygiene Items

• For hygiene reasons, sports bras may only be exchanged if unworn with all tags and original packaging intact.

6. Questions

Not sure about your size before ordering? Message us on Instagram @meonlb or email support@meonlb.com and we'll help you pick — before you buy.