Refund policy

At Meon, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund terms below.

1.Exchanges

• You may request an exchange within 3 days of receiving your order.
• Each item can be exchanged one time only. After an exchange, it cannot be exchanged again.
• Items must be in new, unworn, and unwashed condition, free from stains, damage, or alterations.
• Sale or discounted items are not eligible for exchange.

2. Returns & Refunds

• Meon does not provide refunds for items returned due to a change of mind.
• Refunds are provided only for defective, damaged, or incorrect items.
• Issues must be reported within 48 hours of receiving your order via our website contact form or email.
• If approved, refunds are processed to your original payment method.
• Shipping costs are non-refundable.

3. Damages & Issues

• Please inspect your order immediately upon delivery.
• If you receive a damaged, defective, or incorrect item, contact us right away so we can arrange a replacement or refund.

4. Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to our mistake.

6. Contact Us

For any return or refund questions, please contact us at:
Email: support@meonlb.com